Life is better when you surf®
This is our company mantra; it incorporates everything that we appreciate about our life and the industry that we love to work in. We only manufacture and sell surfboards and we only market to surfers or people who want to become surfers. We know what a difference surfing has made in our lives and love to share this.
We love what we do, we love our brands and our business, we love the lives that we live and we are passionate about our relationships with our customers who help us reach the end users of our products, the surfers and paddlers of the world.
Since day one we have been working hard to build the vision we have for the business, we have achieved a lot in a short space of time. We are about making things happen rather than creating hype about things that might happen. Many of our achievements are things that people said could never happen.
Ease of doing business with us/simplicity.
One of our long-term goals is to have the biggest, smallest company possible. To make this a reality we have to keep all the procedures and dealings we have with our customers simple and easy to manage. Business should be done with the least amount of fuss to achieve the best results and ensure people enjoy dealing with us.
Profitability for all parties
Surfboards and SUPs are no longer the hobby industry. Our products must be profitable for them to survive. By ensuring our retailers increase their profitability we are insuring our business long term. At the same time we must ensure that our profitability is there, that our service providers, manufacturers and their raw material suppliers' profitability is there as well. If any of the links in this chain are broken then our plan will fail.
Internal personal development/teamwork/openness
We will continue to develop ourselves to do a better job, have a better life, enjoy what we do more through personal development. We learn as a team, we learn from each other, we learn from our customers, we learn from our consumers. At all times to foster this learning environment we must have open and honest dialogue, if our lines of communication are closed then our minds will be closed as well.
Having a vision is the foundation our company was launched on, we challenge the status quo and we are proud of this. Constant improvements through creative thinking will always be part of our success and the success of our customers and also the level of enjoyment the end users of our products have.
Inclusivity/charity/family friendly/all types of riders
We have a belief that surfing is for everyone, it isn't just about the elite competitors, for us it is about everyone under them. The recreational surfers who surf for the love of it, our true focus is on the Beginner to intermediate surfer. As they say in Hawaii - we share the aloha spirit. We give back to people less fortunate and help them to understand what surfing can bring to their lives.
Play to win
Since the company was founded so much effort that has gone into our businesses, both ours and our customers, we can never take for granted the time, effort or money that has been spent building the business. Maximising the returns on the effort, dollars and time invested is the only way we can think about playing the game of running our business.
Appreciating what we have built
We will never become complacent with the way we run our business, we will never lessen our duty of care for our customers or end users. Appreciating all the effort that has gone into the business from day one will ensure that we only build on what we have and make it more successful and prosperous in the future.
Our consumers & retailers appreciate our professional approach
This business is our livelihood, our approach to it and our approach to the way we run it must be to the best of our ability. Working in a proactive professional manner is the only way we can run the business so that our customers and consumers have faith that we will be there for them when they need us. We will always act in accordance with being a leader and role model company in our chosen field.
On many levels respect is the key value for us to be able to meet the values and beliefs that we have mentioned above. Respect for our customers, respect for ourselves and the community we foster at Global Surf Industries and above all respect for the ocean. Maintaining a high level of respect will keep us true to our word and ensure our future will be a positive and rewarding one for all.
We trust that your experience with Global Surf Industries clearly fits within these values and beliefs, if it doesn’t please call us out.